URL view explanation

[kailashthiyagar]

I m adding hyperlink like the below one which i was told that while giving like this, service now will take host name by default and attach the link...   I copied it from another working link and tried to replicate in my scenario but since i dont know what each parameter value means, i couldnt get it working successfully,

could some one explain what sysparm_id value should be

what sysparm_link_parent value should be and the other parameters as well

/itss/catalog_item.do?v=1&uri=com.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26

sysparm_id%3Dcf3afb68132e1e0016105b304244b0e6%26

sysparm_link_parent%3D6c78022e1380d200615e31a63244b0d4%26

sysparm_catalog%3De0d08b13c3330100c8b837659bba8fb4

&sysparm_document_key=sc_cat_item_producer,cf3afb68132e1e0016105b304244b0e6

[poornima2]

Hi Kailash,

We are using the the following link for catalog items

com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=b8731b5605e3dd0042065635815789e3&sysparm_link_parent=7ca9a139493330800a90eb5c0f740ee9

sysparm_id is the ID of the actual catalog item and sysparm_link_parent is the category ID.

[kailashthiyagar]

Thanks Poornima. How about sysparm_catalog and sysparm_document_key

Also , if i have more than one category which one i should use?

[kailashthiyagar]

Hi all,

Actually i nailed down to some level. Now the issue is , if i click the link, its supposed to take me to a new window but its not working that way(I have chosen new window in the target box).. but when i right click and give it "open in new window", the link works fine but when i click it directly, nothing happens:(

[poornima2 · Accepted solution]

This should work.

<a href="/com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=9a6a50c278c46000f8a27d9c05de4e2f&sysparm_link_parent=d67c446ec0a80165000335aa37eafbc1"   target="_blank">Click Here</a>