Use OR statements in REST API URL

Luca14
Giga Contributor

 

Hi 

How can I add OR statements by using the following REST API URL: 

https://company.service-now.com/api/now/stats/incident?sysparm_count=true&assignment_group=Grup-Name&state=2

 

I tried the following way: 

https://company.service-now.com/api/now/stats/incident?sysparm_count=true&assignment_group=Grup-Name&state=2^OR_state=3

 

Thanks in adwance

1 ACCEPTED SOLUTION

Hi Luca,

 

Your best bet when trying to learn how to write more complex query statements is to view a list on the table of interest, and then use the filter icon at the top to build out your query as desired.  Once you have that created, you can simply right-click on the last condition in the filter breadcrumbs and choose "Copy query" to get a properly formatted encoded-query statement.

 

find_real_file.png

 

(copied to clipboard): assignment_group=9939670d6f30b508a4c2211bbb3ee48d^stateNOT IN2,3

 

Give that a try,

-Brian

View solution in original post

16 REPLIES 16

Mike Patel
Tera Sage

you can do below. you don't need _ after OR

https://company.service-now.com/api/now/stats/incident?sysparm_count=true&assignment_group=Grup-Name&state=2^ORstate=3

 

for Assignment group you need to pass in sysid of group. If you want to pass in name do below

https://company.service-now.com/api/now/stats/incident?sysparm_count=true&assignment_group.name=Grup-Name&state=2^ORstate=3

Luca14
Giga Contributor

Hi Mike

 

Thank you for your reply.

 

I tried but I get the following error:

 

<response>
<error>
<detail>
null value in entry: state=null Check logs for error trace or enable glide.rest.debug property to verify REST request processing
</detail>
<message>
java.lang.NullPointerException: null value in entry: state=null
</message>
</error>
<status>failure</status>
</response>

try below, it works for me.

https://xxx.service-now.com/api/now/table/incident?sysparm_query=state%3D2%5EORstate%3D3%5Eassignment_group.name%3DGrup-Name

Really appreciate Mike, it works but this gives me an XML with too much information.

I just try to get the total count of incidents that have not the stauts is not one of resolved or closed