Hello, I am currently working on a client script within change requests to achieve the following: If all of these are true - Request company value is NHS Lothian (sys id, ad0459981b7c0c100375ca217e4bcbb0)State changes to Closed (value, 3)Assignment g...
Not able to create policy in CMDB Data manager in Vancouver version of ServiceNow. When trying to save it, getting an error like " Error in creating policy. CMDB classes covered by this policy do not have matching life-cycle rules for retirement, see...
Hello, I would like to add a task that will be only created if the previous task So, I have 4 different tasks that have order 100 and they are triggered depending on the conditions i would like to have a task 200 that will be triggered if the task 1...
here I am trying to automate the user assignment role using flow designer so here first got the catalog variables then here I am trying to convert list collector to array as we will be getting the more than one roles to assign to the user. here I c...
Hi All,I am creating a inbound actions and i need to update a reference field using scripting part of inbound actions. I am using to current. Fieldname = 'sys id of the value'; It is throwing an error cannot assign a null value. Kindly help me on th...
i get the token,can see it in the managed token tablebut a test in the REST MEssage shows token not provided (it is also not expired)do i need a http header or any extras?Do i need maybe a scope in the OAUTH Register?
Hi, I am a beginner and was following the training tracks using PDI(Personal Development Instance) on Washington DC instance. I added new fields to a form as per steps in below link. But these are not reflecting when I do Create New on the NeedIt App...
How do we enable flow context execution details in PDI?I have set the "com.snc.process_flow.reporting.level" property to FULL But still, I can't see the flow context operations window and show the below page
If a user raise a service request it will be going for the project manager approval.Here the user is having the project manager role too, then the approver has to be other person in the respective project. The system should not allow him to be as the...
Hello Community, Functional improvements between Vancouver and Washington (functionalities available in Washington but not in Vancouver) Case management (HRSD)Survey (client indicated that ability to measure survey results has been improved in Washin...
created a flow designer to post details in MS teams channel its posting incident details while testing in the desgnier, but while creating the actual incident its going to queue, what to do. share your inputs. Thanks.
I want to show SLA details to end users on incident in service portal Please help me with this!
Hello developers, i Need to encrypt decrypt password which is of password2 type using glide element.as glide encrypter is depricated.Any help is appreciated, Thanks!
Create a Business Rule for the generated task(don't know if its task or request because assignment group field exist only in the request) that checks that if the selected tool is "Microsoft Teams" and the urgency is "High", the task is automatically ...
Hello developers, i have a scenario where i need to check if which approver approved & which got rejected, Thanks!
