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Restrict creation of Project of Template if Demand is empty

Hi All, I have a requirement that is, to restrict project managers to create New Projects from project template(create project from Template) option, if the project demand is empty.Generally project is created from IDEA-Demand-Project.So i need to re...

bhanu27 by Tera Expert
  • 969 Views
  • 2 replies
  • 0 helpfuls

Resolved! Reference qualifier not working on Dictionary Entry Override

 Issue with the Assignment Group Field in the incident_task TableI want to specify that only groups with a defined group type should be shown in the Assignment group field. However, when I applied the filter, 15 records are displayed. Yet, when I use...

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abigailtaba by Tera Expert
  • 4960 Views
  • 20 replies
  • 2 helpfuls

setWorkflow(false) not working in script

I have a script that we use that allows us to quickly reclassify CIs, basically move them from one table to another, and I am using the line setWorkflow(false); to prevent the business rules from triggering, but for some reason it is not working and ...

AndyB5000 by Mega Guru
  • 7236 Views
  • 18 replies
  • 0 helpfuls

Resolved! Task should create one hour prior to the schedule time

Hi ..,  Task should create one hour prior , i created flow designer using transform function i subtracted one hour now in that time i need to create task ,   but it's not waiting till the time,     any one help me . Regards,Rajesh Gillerla. 

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Community Alums by Community Alums  
  • 982 Views
  • 1 replies
  • 1 helpfuls

Display variable in RITM and TASK

Hi all, In the catalog item, there's one field to get the location of the user. I am populating it using Auto populate. This field is not visible in the portal.There's a condition to check if the user belongs to particular location, if user belongs t...

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Attachment in Incident created via Client Script

Hi, I have Service Catalog Form that has an option to create either Request or Incident. For Request, I have no issues since it is automatically attached. But when Incident is Selected, since Service Catalog creates only requests, I have created Clie...

Stiips by Tera Contributor
  • 1077 Views
  • 1 replies
  • 0 helpfuls

autopopulate string field with manager's reportees

Hi experts,we have a requirement to display logged in manager's reportees in a string field on a record producer and send email to all of them when a HR case is created. how can we achieve this? TIA

Community Alums by Community Alums  
  • 625 Views
  • 1 replies
  • 0 helpfuls