Hi , My requirement is I want only email id of user not a user name . I have mentioned only email in variable attribute still user name is showing (I can't change display value at table level because it will affect on other catalog item but i want o...
Hello, Hoping someone can help me with this. Whenever creating an assessment, with either the designer or through the normal UI, it is showing the HTML tags in the description fields. This happens even just using the text field html choices such as b...
We have established an Incident Management and Catalog Request system for the user community to seek assistance. As the IT team, we need to fulfill these requests. Is there a way to automatically generate enhancement requests from catalog items? The...
Hi All, We have noticed computer records where warranty expiration is not populated. The discovery source form these records is 'SG - Intune'.after going through few blogs on community, I reviewed data sources for intune computers and robust transfor...
I am trying to import the GitHub needit repository in Xanadu PDI. Since the Repository is meant for Xanadu PDI,just wondering would it work in Xanadu PDI as well.Thanks in advance.Thanks Jeba
Hello Community, Before submitting a ticket to ServiceNow via HI, I wanted to ask here. One of our clients is experiencing a problem in their production instance. The global search field doesn't produce any results unless there's an exact task numbe...
Hi, I am looking for the best way to load ServiceNow data to Oracle. I am using Table API to extract few ITSM tables to Oracle(incident table is one of them). I am using Python for this. My main concern is the API performance when I have to load 200k...
Hello everyone, I'm encountering an issue with the "Edit" function of related table in the form view of the "sn_si_incident" table, and I'm hoping to get some insights or solutions. Here's the problem step-by-step:When I open a record from the "sn_si...
Hi, When clicking on "Group Tasks" in the Time Sheet Portal , the data does not load and the transaction is freezing the entire instance. Steps:Navigate to Time Card>>Time sheet Portal
Hello Everyone,we have a reuirement where we want to restrict set of users navigating to servicenow backend ?Any suggestions..
Hello friends, We started using Universal Request a few months ago, we had to customize some of the features in order to attend business requirements. So far, no issues, however, some of the catalog items, those that are called from an Order Guide, i...
Hi Experts, I am getting an error "Tour ended because the next step was not found" on portal guided tour. And when I tried to edit step in guided tour showing error "Placement options are unavailable for hidden step." And when I am trying to click on...
Hi, There is a requirement where in all the catalog item variables in task records under My Tasks in ESC portal should be visible to approvers who doesn't have roles as well. User without role: User with roles: Thanks in advance
Hello.I am attempting to restrict the ability for users to delete attachments via the attachments related list on a record, when the record status is "Completed". The record is a part of a custom application in which users are allowed to upload and d...
