User can edit other groups’ RITMs, Incidents, and Changes in the SOW.
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07-09-2025 10:49 PM
Users are editing RITMs, Incidents, and Change Requests belonging to other groups in the SOW. These should be read-only for them. How can we achieve this? It is working as expected in one instance but not in another.
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07-09-2025 10:53 PM
Hi @Aditya1204
Compare the ACLs between the instances. If you want to restrict users from editing records that don't belong to their group, create a 'Deny Unless' Write ACL.
Regards,
Siva
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07-09-2025 11:14 PM
Hi Siva, Thanks. Do you think, it's because of ACL only.
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07-09-2025 11:06 PM
Hi @Aditya1204 ,
you need to validate the conditions of read/write ACLS for those tables something like attached
Thanks, GP
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07-09-2025 11:20 PM
@Aditya1204 Yes..
To confirm this, please use your admin account and observe the behavior. If you're able to edit the record using the admin account, then the issue is likely due to ACL restrictions.
