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User gets Access to this content denied based on report_view ACLs.

asd22
Tera Contributor

I have a user that keeps getting "Access to this content denied based on report_view ACLs." on 1 report even when i add a role to the report that the user has. The user has access to all other reports needed except for this one, and nothing stands out so i have no idea why user cant access it.

7 REPLIES 7

Chaitanya ILCR
Giga Patron

Hi @asd22 ,

Check if there any report_view ACLs on the table on which you are running the report on and provide necessary role 

ChaitanyaILCR_0-1747132123630.png

 

you can use Access Analyzer as well to debug

ChaitanyaILCR_1-1747132183798.png

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

 

i find no acl report_view on the table the report is on. Do i create one then? and where do i do this

@asd22 May I know the table name?
Is it the OOB table? If yes and parent table exists, then check the "report_view" ACL on the parent table.
Else, just create one new "report_view" ACL and assign the roles accordingly.
Regards,
Siva

Hey Everyone, Welcome to my channel.* ⏱️TIMESTAMPS⏱️ 0:00 Intro 0:18 What we have learned in last video? 0:53 What we are going to learn today 1:26 What is ACL 3:50 CRUD operation 4:41 ServiceNow Restricted Operation 5:33 How ACL works 6:53 Explore ACL in ServiceNow 14:08 Applying ACL in groups ...