User not able to view dashboard report data

Kanna12
Tera Expert

I created an report and added into dashboard. I shared to one of the user.
She is not able to view the report data. Please find attached screenshot for reference.
I  added to pa_viwer role to her but she still not able to view the report data.

ShashankKumar_0-1712686722709.png

Please advise !!

6 REPLIES 6

maroon_byte
Mega Sage

The individual reports should also be shared with target users/groups besides sharing the dashboard.. no need to assign any roles.

 

Regards,

Sharad

I didn't see the opetion to share my report

ShashankKumar_0-1712688025914.png

 

Hi @Kanna12 check this thread

https://www.servicenow.com/community/developer-forum/share-option-not-visible-in-the-reports/m-p/248... 

 

Please mark my answer Correct/Helpful, If I'm able to resolve your issue

Regards,

Siddharam

AndersBGS
Tera Patron
Tera Patron

Hi @Kanna12 ,

 

Since you can't share reports according to screenshot that you have provided, I do believe you do not have the proper access rights. Can you please verify which access that you have according to: Administering reports (servicenow.com)

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/