User not able to view dashboard report data
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04-09-2024 11:19 AM
I created an report and added into dashboard. I shared to one of the user.
She is not able to view the report data. Please find attached screenshot for reference.
I added to pa_viwer role to her but she still not able to view the report data.
Please advise !!
6 REPLIES 6
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04-09-2024 01:07 PM
When sharing Dashboards you need to consider the 3 levels of permissions a user needs to view the content:
- Access to the Dashboard
- Access to the report/widget on the dashboard
- Access to the underlying data of the report/widget
- Access to the report/widget on the dashboard

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04-09-2024 01:39 PM
For example, If this report is based on incidents, she may not have the ITIL role or role needed to see incidents