User table email address filtering.
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09-20-2023 09:49 AM
Hello,
Currently, there are many users in our company with multiple email address. For example from the below screenshot. Could we filter the email address to show only ONE email address for all users? Thanks
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09-21-2023 05:29 PM
Hi @-O-
When to ldap_ou_config.list ,but there are LDAP queries. What should I do next step?
Thank you
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09-21-2023 11:30 PM
Well, that means users from Azure are imported using some other means.
At this point I would open a brand new post, asking the question, "How can I discover the means by which users are synchronized with Azure AD?".
Sorry, but I don't know what else to suggest.
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09-21-2023 11:35 PM
Maybe automatic user provisioning is activated? Have a look at post
Understanding Azure Provisioning and User record creation
for details.
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09-22-2023 02:26 PM
-0-
I found the link below while searching for an answer. The link below has helped me understand the integration between SN and Azure AD. Many thanks to you and others for the outstanding support.
Like you said, "data clean-up" at the source.
I'm attaching the link for other community users who would like to know.
https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/servicenow-tutorial