User table email address filtering.

Annie10
Tera Contributor

Hello,

Currently, there are many users in our company with multiple email address.  For example from the below screenshot. Could we filter the email address to show only ONE email address for all users?   Thanks 

 

Annie10_0-1695228397881.png

 

 

 

18 REPLIES 18

Annie10
Tera Contributor

Hi @-O- 

When to ldap_ou_config.list ,but there are LDAP queries.  What should I do next step?

 

Annie10_0-1695342439155.png

Thank you

 

Well, that means users from Azure are imported using some other means.

At this point I would open a brand new post, asking the question, "How can I discover the means by which users are synchronized with Azure AD?".

Sorry, but I don't know what else to suggest.

Maybe automatic user provisioning is activated? Have a look at post 
Understanding Azure Provisioning and User record creation
for details.

Annie10
Tera Contributor

-0-

I found the link below while searching for an answer. The link below has helped me understand the integration between SN and Azure AD. Many thanks to you and others for the outstanding support.

 

Like you said, "data clean-up" at the source.

 

I'm attaching the link for other community users who would like to know.

https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/servicenow-tutorial