users roles are not inherited from groups

sam2076 · ‎12-21-2023

I am providing a role to a group. But the users present in the group are not inheriting the role. But if i am providing the role explicitly to the user, then user is having the role.
Why is this happening?

sam2076 · ‎12-21-2023

Hi everyone.
Thanks everyone for your suggestions, I learnt a lot from each of you about how to approach an issue like this.
Apparently, this was a sync issue, and just by checking and unchecking the inherited field in roles, fixed it.

Samiran Dey

View solution in original post

Dr Atul G- LNG · ‎03-25-2025

Hi @SimonSimon

You are moving data, for that use XML based not the update set.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************