Users Unable to View Surveys in "My Surveys" Widget After San Diego Upgrade

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-05-2022 10:26 AM
Hi there,
We are in the process of upgrading to San Diego and since upgrading our instance, surveys that are assigned to users from HR Lifecycle events are no longer being displayed to users in the "My Surveys" widget location on the my_surveys page in the Service Portal.
The survey still shows in the To-do widget without and issues, so I am pretty confident there are no ACLs blocking this.
I have checked permissions and have been combing through debug and system logs with no trace of what could be causing this. Has anyone else ran into this issue or have any advice on where to look to try and resolve this?
I appreciate it!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2022 06:32 AM - edited 11-29-2022 06:34 AM
I figured out the problem, there is something called "Scripted Extension Points" that is filtering hr task surveys. From the scripted extension points, you can look for "global.FilterSurveys". On the record page under implementations turn off "FilterHrTaskSurveys". This worked for me without editing code.