Using a reference field in the condition field on a UI action.

[Julian Harris]

I have a UI action that I only want to execute based on the value of a field on the incident form.

The field I am looking at is called u_symptom and is a reference field.  I tried using the syntax:

current.u_symptom== 'Event Management'

But as this is the label it's failing.  Has anyone used a reference field in the condition field in a UI action, if so, could you let me know how you got around this problem.

Thanks

[Anurag Tripathi]

Hi,

You can use it like this

current.u_symptom.getDisplayValue()== 'Event Management'

-Anurag

[Julian Harris]

Thanks Anurag, that worked perfectly !

[Sachin Pratap 2 · Accepted solution]

Hi Julian,

When you use current.u_symptom, output is sys_id of the Event Management record.

So you can use any of the following two methods:

1) current.u_symptom=='sys_id_of_Event_Management_record'

2) do an extra dot walking to and get display value

current.u_symptom.getDisplayValue()== 'Event Management'

Please mark correct, if this resolves your issue.

Regards,

Sachin

[Julian Harris]

Thanks Sachin