Using the Salesforce Spoke and the Salesforce Cases Table [sn_sforce_v2_spoke_st_cases]

migangelossp
Tera Contributor

We are trying to use the Salesforce Spoke to create a bi-directional integration, but at the moment we are trying to create a case in ServiceNow and send it to Salesforce. This is already functioning, but can we put the created case, or even better, create the case in the Salesforce Case (sn_sforce_v2_spoke_st_cases) table? At the moment, nobody has access to create a record in the table. How i configure to be possible to create a case in that table?

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