How to remove the email tab from Source to Pay Workspace
Hi,Is there any way to hide the 'Emails' Tab next to 'Details' Tab from Source to Pay workspace sn_slm_task record?it is not a regular related list that you can hide using the form layout.
Forum Posts
How to change the look and feel of IT Taxonomy in Employee Center Pro
I need to change the IT Taxonomy as above attached picture.Below picture is the current look and feel .............
Page Route Map Not Working
I don't know why but when I submit a ticket, it does not redirect to nr_ticket even though I created a Page Route Map
Parallel group approval and all madnatory on flow designer
Hi All,Can someone suggest how can i trigger parallel approval in a flow and all are mandatory/ required.I have a field called Group approval1 where i'm storing the sys_id's of these approval groups.Group approval holds sys_id's of approval country g...
In class field show only backend name
Hello Team,On change_request in class field lookup it show only backend name my issue is i want dislapy there only display name, the ref is CMDB class info.plz suggest solutions
How to check variable visibility in Variable Editor (Backend) in a client script
I have an "Email" variable on my RITM which looks like below:Question:Within a Client Script running on the RITM table (not a Catalog Client Script), how can I check whether this Email variable is currently visible in the Variable Editor, without rel...
GlideEmailOutbound()-Send Notifications using Script with email template
GlideEmailOutbound()-Send Notifications using Script with email template using business rule how we can configure
Need help restoring reclaimed PDI (dev311933)
Hello Developers,My Personal Developer Instance (dev311933) was reclaimed even though I was actively using it. I have now been assigned a new PDI (dev191878), but my previous application and data are missing.Is there any possibility of restoring my o...
Resolved! ServiceNow + Genesys Cloud = Unified Experience - HELP
Hi guysHope you hearede about htis new Unified Experience Integration between ServiceNow + Genesys Cloud. We tried to install the new integration with the official implementation guide v. 2.6.1 from ServiceNow. Now we are done, and we have at least ...
Active Incidents with all subtask closed
Hello colleagues i need some advices regarding this request , i was tryng to configured in zurick version platform analytics , to get all inicdent that our active and not resolved and the subtask are all closed but for now i have try several scenario...
How to Handle Attachments for Portal Users (Without Fulfiller Roles)
Hi,Regarding the topic above, we have the following requirements and are considering implementation.However, by implementing this, we are concerned that users may not be able to freely remove confidential files if they accidentally upload them, or t...
How to remove this price, quantity and total from the approval page for catalog items?
This is not required for any of my catalog item, is there a way to hide it.
Resolve button popup
In native ui and SOW I am getting the popup but not in CSM workspace.
PDI remote access / whitelist
"Meine PDI dev230856 hat nur eine interne IP (10.159.130.27). Kann ich diese für externen Zugriff freigeschaltet bekommen?"I want to connect my PDI via REST table API with my Claude Cowork thanks for any advise .
Orchestration says User not in group
Hello Community, Problem : When orchestration executes 'remove user from group' activity, the result says that it couldn't remove the user because the user is NOT a member of the group. However, if I pull that group using a different activity or via ...