Hello folks...I've configured an inbound integration about 4months ago.Configuration: Integration type - InboundCreated an Application Registry of type Client Credentials grant type.Now I'm concerned about, when does this client secret will expire. U...
Hello Team, I was practicing the Array concept in ServiceNow.I have written a script include where it will return the groups , a particular user belongs to.Script: usergroup: function() { var arr = []; var gr = new GlideRecord('sys_us...
Change Approvals Flow1. Peer review2. Change Manager3. Cyber,Ops,Architecture (do the following in Parallel)4.CABIn Part 3 It Creates the three separate approvals for each group and I have setup the approvals setting anyone approves or rejects. But i...
Hi, Does anyone has experience of invoking an AI agent from a script such as script include, business rule etc ? Is there an API existing for this ?
I want to implement a condition on OOB Archive Rule where currently any email created a year ago is archived. We need to keep it dynamic and update it for 5 years. Any email created 5 years ago should be archived. But I could not find this option ava...
Hi,How can I add message to the screen using g_modal but not g_modal.alert.
I have created an audit of the "audit_type" compliance, also configured the certification template with specific conditions to fetch the necessary records. The Create task check box is also checked. but the follow up task is not getting created. need...
In my test for configurable workspace I have 'Click a UI Action' step which open the modal: Then, the next step is Click Modal Button but it returns with error FAILURE: Did not find GlideModalMy test step configuration is like this: Do I tested it th...
Hello! Hoping someone out there can tell me why the second of two .update() statements (using the same gliderecord object) isn't working. The first .update() works fine.I'm running this on a PDI of Zurich. My first goal is to have a Scheduled JOB man...
Hello SN community, I have requested a PDI to practice, the "Change User Role" is dimmed as per screenshot, I have tried to reset and wipe my instance a lot with no clue, I have also released the instance but the issue persisted. KFYA
Hello Community,I’m working on a Field Service Management (FSM) implementation and ran into an issue in a customer development instance. FSM works correctly in my work instance, but in the customer instance I’m seeing the following problems: All FSM ...
Hi community,Good day.How do you document the rollback if it happens? It is known that if we want to implement a new feature, we will use story to capture it. But if the same feature need to rollback, how do you manage it to keep data quality? It wil...
Hi All, can anyone please explain what's the main difference or capabilities between dispatched event and handled event? According documentation below both can send payload, but what is the difference that one can do and other cannot? Dispatched even...
Hi,This is my List Action Assignment, the functionality is working find but im trying add g_from.addInfoMessage('hi') but nothing is happening.How can I add info message so it will be visible to the user in List view.function onClick() { var che...
