Value of field record is not a GlideRecord Flow Designer

[Kamva]

Hi Developers,

I have encounted an error on the flow designer that is created to trigger a notification when a high risk request has been logged. In achieving this requirement, I have created a notification that will contain some few import details about the request (configuration showed below).

Below is the configuration of my flow designer and the error produced:

Regards,

Kamva

[Vishwa Pandya19]

Hi Kamva,

As per the screenshots you need to pass the RITM record value on the 3rd step of your flow.

In the Record field you need to pass the RITM record.

Since there is no record to pass the information on, the email step is throwing error.

If my answer has helped you in any way please mark it as correct or helpful.

[Kamva]

Hi @Vishwa Pandya19,

Can you please explain bit further, I don't understand.

[Vishwa Pandya19 · Accepted solution]

Hi Kamva,

In the above screenshot that you provided, the "Record" field is empty.

The record field needs to have a reference record of RITM from which the notification will get its values to populate in the Email Body.

You will have to drag and drop "Requested Item Record" from the left hand side "Data" menu into the Record field. 

If my answer has helped you in any way please mark it as correct or helpful.

[Kamva]

Thank you! It worked!