Vancouver PDI - Missing CMDB Workspace plugin 3.6 and 4.0 updates

Mo Lau
Tera Contributor

I want to explore new feature on CMDB and found "Unified Map" which seems a better graph.

Unified Map (servicenow.com)

 

Then tried upgrade Utah PDI to Vancouver.

CMDB workspace plugin has 3.6 and 4.0 updates, yet both failed to install.

 

So I release old PDI to a brand new Vancouver PDI. CMDB workspace updates available, but 3.6 and 4.0 disappeared.

Any one successfully installed CMDB workspace 4.0?

Screenshot 2023-08-08 101414.jpg

Screenshot 2023-08-08 101438.jpg

1 ACCEPTED SOLUTION

SwarnadeepNandy
Mega Sage

Hello,

 

Try Switching back to old Plugin Installer UI and update from there.

It worked for me.

 

SwarnadeepNan1_0-1691594524959.png

 

I know, it doesn't make sense, but this worked for me. 😄

 

Kind Regards,

Swarnadep Nandy

View solution in original post

5 REPLIES 5

Mo Lau
Tera Contributor

Follow up.

After click "Repair" I can see 4.0.1 updates. However it failed install.

Screenshot 2023-08-08 133850.jpg

PetHawk
Tera Contributor

Me too.  I also released my PDI instance for a fresh Vancouver one because CMDB Workspace 4.0.1 failed to install.  And then it still failed.

SwarnadeepNandy
Mega Sage

Hello,

 

Try Switching back to old Plugin Installer UI and update from there.

It worked for me.

 

SwarnadeepNan1_0-1691594524959.png

 

I know, it doesn't make sense, but this worked for me. 😄

 

Kind Regards,

Swarnadep Nandy

Genius!  That worked.  And there's the bit we've been looking for:

 

PetHawk_0-1691598991900.png

 

Many thanks!