Variable reference qualifier

[ebaileyybs]

I have created 3 reference on my record producer. I am trying to add a reference qualifier to filter out options based on the parent of the record.

Here are the variables:

The tables referenced here have parent field to show which record is the parent from the former table (eg: a Tier 1 record is the parent of a Tier 2 record) Please see below example:

I have tried using the following reference qualifier on u_tier_2 variable but it will not save and it is not narrowing down the options based on the qualifier. Does anyone know if i have got this wrong and what it needs to be please?

javascript: 'u_tier_1=' +current.variables.u_tier_1;

[ebaileyybs]

Hi, thanks for this - I have changed my ref qual slightly but it still will not save in the ref qual field. Whenever I add it and then save the field clears.

I have logged an incident with HI as I believe this could be related to the fact I am working in a 'scoped' application and I always have problems with this...

[Abhinay Erra]

My bad, I have overlooked your question. Variable attributes are needed only when you are writing a reference qualifier for lookup select box variables.

[Goran WitchDoc]

Dont know if you were that fast, but this answered my question.. it was for a lookup select box I was doing it at

//Göran

[Abhinay Erra]

Yes that is correct. Variable attributes are used for only lookup select box variable types.

Reference: http://wiki.servicenow.com/index.php?title=Variable_Types#Lookup_Select_Box&gsc.tab=0

[ebaileyybs · Accepted solution]

Turns out the reference qual field had somehow been added twice to the variable form which was clearing when saved in the secondary field.

The solution I had originally is working as required.

Thanks for your help.