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09-19-2023 10:57 AM
I have two variable sets that I need to set to read only=false. Currently, those variable sets have been used for other catalog items, I've tried to use catalog client scripts but is not working any idea?
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09-19-2023 11:18 AM
Hi @Abigail,
You can create UI Policies to make those field editable on your catalog item, Make sure your UI policy which you create is on you catalog item not on variable set level so that other catalog items will not get impacted.
Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.
Thanks
Vijay Balotia
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09-19-2023 11:01 AM
If you want to change the read-only property of variable sets in ServiceNow for specific catalog items, you can't directly modify the variable set properties themselves through client scripts. Instead, you can achieve this by using Business Rules or Catalog Client Scripts, depending on your specific use case.

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09-19-2023 11:18 AM
Hi @Abigail,
You can create UI Policies to make those field editable on your catalog item, Make sure your UI policy which you create is on you catalog item not on variable set level so that other catalog items will not get impacted.
Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.
Thanks
Vijay Balotia