Variables and Variable Set

[faraaz]

Hi, 

I am creating a catalog where a variable set needs to appear after all the variables but it is not appearing even though the order of the variable set is higher than the independent variables, although the variable set is appearing at the top of the catalog form. Can anyone help?

[Juhi Poddar · Accepted solution]

Hi @faraaz 

• Please check if there’s any Client Script or UI Policy that might be hiding the Variable Set or its variables based on certain conditions. These often run on form load and can unintentionally suppress visibility.
• Additionally, verify if the Hidden checkbox is selected for any of the variables—this could prevent them from appearing on the form.

• You can also try adding this Variable Set to a fresh Catalog Item to see if the variables are visible. This will help determine whether the issue lies with the Variable Set itself or with the specific Catalog Item configuration.

Hope this helps!

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

Thank You
Juhi Poddar

[faraaz]

Yes, 

1. All the variables in variable set are active.

2. I have set the order of variable set in both places(list view and form view) 140.

Still the variable set is not appearing anywhere. I am stuck.

[Juhi Poddar · Accepted solution]

Hi @faraaz 

• Please check if there’s any Client Script or UI Policy that might be hiding the Variable Set or its variables based on certain conditions. These often run on form load and can unintentionally suppress visibility.
• Additionally, verify if the Hidden checkbox is selected for any of the variables—this could prevent them from appearing on the form.

• You can also try adding this Variable Set to a fresh Catalog Item to see if the variables are visible. This will help determine whether the issue lies with the Variable Set itself or with the specific Catalog Item configuration.

Hope this helps!

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

Thank You
Juhi Poddar

[faraaz]

Hi, so the issue was actually I was trying to put the variable set inside a container, now when I ended the container it appeared. Thanks for your help.

Thank you, 

Faraz

[Niamul Arifin · Accepted solution]

Faced this issue multiple times back. What I got to know from various sources that its how the platform renders. Even if the VS order is higher than Independent variables, it doesn't work. VS is grouped UI elements.

To resolve this issue, try having the independent variables and Variable sets in separate containers (Start and end). You can get that from Variable tab in your catalog item and click the gear icon.

If this is helpful, please mark it complete

[faraaz]

Yes, it helped, it finally appeared. Thank you so much Niamul.

Thanks,

Faraz