Verify ServiceNow Certification - Duplicates Issue & Login In Issue

[G24]

Hello smart people,

Two questions about the magical "Verify ServiceNow Certification" page, which may be found here:

https://partnerportal.service-now.com/partnerhome?id=verify_certificate 

And which looks like this:

Question 1)  My certifications seem to be split across TWO records / entries.  Why would that be, and what can I do about it to get these consolidated?

Question 2)  When I click the "Log In" link at the top right of the page, I go into an infinite loop.  A log in page is briefly displayed, and then the page seems to reload over and over again.  Is this a ME problem, or do others experience this also?  And again, what can be done about it?  Thank you!

[Dr Atul G- LNG · Accepted solution]

Hi @G24 

Greetings!

Question 1)  My certifications seem to be split across TWO records / entries.  Why would that be, and what can I do about it to get these consolidated?

Atul: Please log a case to Now Learning and get is clarified and sorted 🙂 

Question 2)  When I click the "Log In" link at the top right of the page, I go into an infinite loop.  A log in page is briefly displayed, and then the page seems to reload over and over again.  Is this a ME problem, or do others experience this also?  And again, what can be done about it?  Thank you!

Atul: I tried at my end and it is working fine. May be cache issue.

[G24]

Case logged here:

https://nowlearning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home 

Under "My Recent Cases" (at the top right) and then "Create a Case".

[Nivedita Patil]

Hi @G24 ,

create case from now learning account and wait for response. It takes time but your issue will be resolved.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.