View SNMP traps in ServiceNow

[Ak Islam]

Hi Community

Just wondering where can I see SNMP traps in ServiceNow.

MID server has downloaded MIBs successfully and SNMP Trap collection started as well with no error. We also have Event Management Application activated.

Once the trap is sent from the vendor, Can I see the trap to the Mid server log to the agent\logs folder ?

if not, how do I verify that a trap has been received by ServiceNow?

Thanks

Ak

[Pravin17]

HI Amadadul,

Did you got any solution for this? I am also having same questions?

Regards,

Pravin

[Ak Islam]

Hi Pravin,

if you have Event Management application installed, SNMP traps will come to Event (em_event) table. Let me know if you need more details.

Thanks

Ak

[rajsrajpoot]

Hi,

I have event mgmt activated and configured the SNMP trap extension, still not able to get any event in em_event table. Could you please suggest/advice how should i proceed with this. Thank You

[Pravin17]

Thanks Ak, yes I am able to view the events in EM. I am new to this configuration, do we have any document or steps to follow for alert creation from this event?

Regards,

Pravin