View SNMP traps in ServiceNow

Ak Islam
Giga Contributor

Hi Community

Just wondering where can I see SNMP traps in ServiceNow.

MID server has downloaded MIBs successfully and SNMP Trap collection started as well with no error. We also have Event Management Application activated.

Once the trap is sent from the vendor, Can I see the trap to the Mid server log to the agent\logs folder ?

if not, how do I verify that a trap has been received by ServiceNow?

Thanks

Ak

14 REPLIES 14

C_Hick
Tera Contributor

Did this resolve the issue? I have   MIBS already in agent/work/mibs folder but I am still not getting any events.


Ak Islam
Giga Contributor

You need to send the traps to MID server so that event is generated in SNOW


does this require to set up the community string in target machine i.e. string in SNMP service for windows machine


Hi,

 

I am trying to Integrate OEM to Service now via SNMP Traps and , I am receiving error as "Failed to send Traps to remote manager" on OEM Side.

Help me to resolve this

I am receiving events successfully but how do I change the source name. The source name I recieved is "Trap from Enterprise 9". I need to change it to "ABC". How do I do it.