Virtual agent dashboard

kiran kumar m1
Tera Contributor

is there any widget that informs whenever we are having an conversation with virtual agent and the conversation is broken due to some reasons if a conversation is broken down what was the reason for it?

1 REPLY 1

kiran kumar m1
Tera Contributor

I cant find conversational logs in my instance do I

need to install any plugin for that? or should I create a topic for that?