Can we enable AI Agent for Now Assist Panel ?

[nishadm]

I can see option to enable AI Agent for virtual agents can we enable same for Now Assist Panel

[palanikumar]

Did you enabled Now Assist Panel? If not go to "Now Assist Admin > Experiences > Now Assist Panel" and turn on Now Assist Panel and see whether you see this option

[nishadm]

I already enabled Now Assist Panel it is coming for Agent workflows but not for AI Agent 

[Dr Atul G- LNG]

Hi @nishadm 

https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/administer/now-assist-pla...

https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/administer/now-assist-ai-...

[warren_chan · Accepted solution]

Today, you cannot, but we're looking to align Now Assist Panel and Virtual Agent soon, and this should hopefully allow you to have the same experience across both conversation assistants.

Can I ask what is your business requirement to invoke an individual AI agent from Now Assist Panel, compared to the same scenario from Virtual Agent?