Virtual agent not showing topics and crashed

[leech10]

Hi

I created topic for virtual agent in my PDI. It was not displaying in topic list. I made all fixing available on KB0784304 but it did not help. Also convesation was not restarting and what I did is removing all entries from sys_cs_conversation_list.do%3Fsys_id%3D-1. Now chat is completely frozen. I cannot type or select anything. How can I make it work and display my topic

Regards

Piotr

[Raghav Sharma24]

@leech10 Deleting sys_cs_conversation was not a good idea, they should be marked closed.

what is LL here?

[leech10]

Hi

I created Open AI connection. But the problem is that now I cannot pick anything 

[Raghav Sharma24 · Accepted solution]

@leech10 This is your PDI , best is to repair the virtual agent related plugin and relogin into system.

Please mark the answer correct/helpful accordingly.