Hello,
We are currently implementing VA notifications on MS Teams and although we have been successful so far, a couple of users are not receiving the notifications. They are basic non-actionable notifications and when they fail to be sent we receive an extensive error in the provider logs that start with:
Unable to send notification to recipient : sys_user:1929e5c91b0169100646a64fad4bcb6d: null...
Any ideas on how to fix this? I have tried unsubscribing and subscribing from the notifications with one of the users on teams but it did not solve the issue.
KR,
Diogo.
