Virtual Agent Topics (exporting)

[Muneerah]

Is there a way to export a Virtual Agent topic from one instance to another?

[Mark Roethof]

Hi there,

There is nothing out-of-the-box for this.

Have you build your topics perhaps scoped? Or did you build them in the global scope?
Global scope will, unfortunately, be tough to find all changes manually. We are building all our topics in separate Scoped apps. With this almost everything of a topic will be in there (only some Sys UI Messages not as they can also be in global or already in a different topic).

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[Muneerah · Accepted solution]

Hi Mark 

Thank you for the quick response. I did use the global scope for my topics but was able to get some help with this question. 

I exported the following XML and uploaded them on another instance and they worked:

sys_cs_topic

sys_cb_topic

topic_variable

Muneerah

[CarstenG]

Can you please explain the steps to eport  the XML of the above? I am not able to get this working.

[Pranavi3]

Hi Muneerah, Can you please help us with the steps to export the topics.

Thanks,

Pranavi