Virtual Agent Topics (exporting)

[Muneerah]

Is there a way to export a Virtual Agent topic from one instance to another?

[Mark Roethof]

Hi there,

Did my answer solve your question? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

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LinkedIn

[anand-bhosle]

Hello, This is helpful. Thanks for sharing.

Importing sys_cb_topic would be enough and when you make that topic active it will make a new record on sys_cs_topic. i tried and it is working. Specially when you use pre-built topics and mimic them in other instance.

Thanks

Anand 

[Alex Edmiston1]

I duplicated a topic and then was able to export the new copy to another instance pretty easily. Worked well since the initial topic contained a ton of update set records. 

[BM3]

Hi Alex,

Can you share with us how exactly you did it?

Thank you.

[D van Heusden]

On Share, there is an "Add to update set" utility that will allow you to easily add all relevant records around VA to an update set. Check out this link