Virtual Agent

[Prataps135]

Hi everyone, 
Good Afternoon,

I just want to know how can i trigger topic in the virtual agent from another topic using script bot response.
I know that OOB there is no way to trigger a top from another topic. So, just want to know is there any workaround or any way to trigger i topic.

Regards 
Pratap Singh Sisodia

[Mark Roethof · Accepted solution]

Hi there,

Scripted you can use:

vaSystem.switchTopicByName() or vaSystem.switchTopicById()

Technically you might also use:

vaSystem.switchTopic(), though that is not recommended anymore.