virtual agent

[Vedavalli]

Hi 

Can we configure after clicking i want something else? if yes how?

[Dr Atul - LNG]

Hi @Vedavalli 

Any screenshot what you are looking for ?

[Vedavalli]

If I choose I want sokmething else. THere should be a message i couldn't find relevant to this and if possible incident creation topic.

[Dr Atul - LNG]

Hi @Vedavalli 

This is predefined:
You need to provide the name of the topic that includes the input variable:
vaVars._topic_sth_else_option

✅ Topic Name: _topic_discovery_

You’ll need to modify the topics as per your requirements

[Vedavalli]

Where i need to provide the topic?