virtual agent
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ā08-01-2025 02:18 AM
Hi
Can we configure after clicking i want something else? if yes how?
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ā08-01-2025 02:29 AM
Hi @Vedavalli
Any screenshot what you are looking for ?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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ā08-01-2025 02:56 AM
If I choose I want sokmething else. THere should be a message i couldn't find relevant to this and if possible incident creation topic.
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ā08-01-2025 03:21 AM
Hi @Vedavalli
This is predefined:
You need to provide the name of the topic that includes the input variable:vaVars._topic_sth_else_option
ā
Topic Name: _topic_discovery_
Youāll need to modify the topics as per your requirements
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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ā08-01-2025 03:27 AM
Where i need to provide the topic?