Visual Task Board - Automatic Incident Updates

cmspitzer
Tera Contributor

‎01-24-2024 11:31 AM

I'm looking into the functionality of a VTB (Data) to be utilized by service desk techs.  A place they can pull in the incidents they are working on and see a visual in this way versus the "queue".  I'm wondering if a VTB can be automatically fed the updates to the incidents as well as any future incident task that are assigned to them.  I don't want them to have to refresh this VTB each day with incident  updates and or new incidents in their range.  Thank you!

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-25-2024 03:51 AM

Hi @cmspitzer 

 

NO, refresh is must to see what new is coming or going. 

 

or may be you can use some browser specific refresh extension if any.

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