Visual Task Board is not visible in Application Navigator

Marcin Kroszel
Kilo Guru

Hi Community,

after installing VTB plugin I can't see it in the Application Navigator.

Any ideas why this is happening or what I'm doing wrong?

I will appreciate any guidance.

find_real_file.pngfind_real_file.pngfind_real_file.png

1 ACCEPTED SOLUTION

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi Ahlen,

type "sys_app_application.list" in the left navigator and then search for an application with the word "Visual" in the title? Do you see anything? If so, is it active? If it's false like in the image below, please change to Active true, refresh the page and try again with admin user.

find_real_file.png

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

View solution in original post

5 REPLIES 5

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi Ahlen,

type "sys_app_application.list" in the left navigator and then search for an application with the word "Visual" in the title? Do you see anything? If so, is it active? If it's false like in the image below, please change to Active true, refresh the page and try again with admin user.

find_real_file.png

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

There you go!

Thank you 🙂

You're welcome 🙂

Michael Jones -
Giga Sage

You may need to use the refresh button on your browser if you have just installed it, or a log out and log back in. If you've already tried those, occasionally I've seen issues with multiple nodes, so you may need to wait a few minutes. 

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!