Wait For Condition in Workflow not working for state change as cancelled

[Pooja58]

Hi Team,

We have a workflow on RITM table.

after a catalog task creation using catalog task activity, I am setting scratchpad object with this task sysID.

in next step I am using wait for condition , using scratchpad value, quering sc_task table and I am checking for state change to cancelled backend value is -10. 

workflow has reached this wait for condition but even after updating the state of task to cancelled still workflow is stuck at wait for condition activity only.

If I check for any other state like closed (backend value is 3). its working fine.

Any suggestions team?

bit urgent.

Best Regards,

Pooja

[Pooja58]

Hi @Brad Bowman  ,

Inside if log it self is not displaying

[Brad Bowman]

And what is the 'status' shown in the logs?

[Pooja58]

It is at this stage and logs are as below state 2 is nothing but work in progress

[Brad Bowman]

Enhancing the logs should help see what is going wrong:

var taskGr = new GlideRecord('sc_task');
if (taskGr.get(workflow.scratchpad.sys_id)) {
    var status = taskGr.getValue("state");
    gs.info("pooja Catalog Task " + taskGR.number + " has the State " + status + " " + taskGR.getDisplayValue('state'));
    if (status == -10) {
        gs.info("pooja state inside if " + taskGR.number);
        answer = true;
    } else {
        gs.info("pooja state else " + taskGR.number);
    }
}

[Pooja58]

no luck,,