Wait for condition timeout

[Community Alums]

Hi All,

We’ve encountered a case where we need to implement a 'Wait for Condition' on the stage field being set to 'Awaiting Delivery', along with a timeout of 5 hours. If the condition isn’t met within that time, the flow should continue along a different path — ideally using an 'If' condition to check whether the timeout occurred. Has anyone implemented something similar before, or can suggest how to proceed?

[Anand__99]

Hi @Community Alums ,

After Wait for Condition you can check in if condition "Wait for condition -> State -> is Timeout or Complete"

Thanks

Anand

[vasavi_sasapu]

Hi Anand,

I have a flow with wait for condition. I have utililised wait for condition -> state is Timeout , send a notification.

When timeout happened, notification did not trigger. I have set timeout 5mins and selected timeout.

We want send notification when incident is on Hold and Awaiting caller. using schedule here.