Walk-up Threshold Notification

Talari Dileep K
Tera Contributor

HI,

I couldn't able to see which Business rule is triggering the walk-up threshold Notification.

My requirement is to trigger notification for the second person in the queue.

Please help me with that.

 

Thanks in Advance!!

 

TalariDileepK_0-1683039580858.png

 

All the other three notifications have business rules configured OOB.

I couldn't find from where Walk-up Threshold(Notification) is triggering or the associated Business rule.

1 REPLY 1

AkutMaulik
Tera Contributor

Hello @Talari Dileep K ,

 

This notification is triggered using Script Include you can check in SI for interaction.

Please mark the solution as helpful if it works