g_form.removeOption not working on the Agent Workspace

[hassaanazha]

I am trying to remove and Option from the State field, the below code is working as required on the Native UI but when I switch over to the Sercurity Incident Workspace this function is not removing the Option from the state dropdown. The option that I want to remove has a value of 3 and a DisplayValue of 'Closed'.

function onLoad() {

   

  g_form.removeOption('state', 3);

}

[swapnali ombale]

hi @hassaanazha 

Looks like you are using the remove option with the labels, can you try the same with value?

[hassaanazha]

I am using the value not the label, the 3 here is the value not the label.

[swapnali ombale]

In your client script uncheck global checkbox & select view name as "agent_workspace" then it will work in agent workspace view.

[Ankur Bawiskar]

@hassaanazha 

it should work.

Are you sure your client script is marked as Global=True so that it works in all views including workspace?

If my response helped please mark it correct and close the thread so that it benefits future readers.