Want a variable on the record producer to show Label instead of Value

Rylie Markle · ‎05-02-2022

I have a variable on a record producer mapped to pull over a field from the HR Profile. However, it is pulling the Value of the field instead of the Label. How can I change which one the variable displays.

Can I edit this on the variable itself, or do I need to add a Client Script on the record producer?

chrisperry · ‎05-02-2022

Got it - so is your Process Level variable a string variable? If that is the case, you could modify the processLevel line from your script include as below and it should work:

homePhone : profileGR.getValue('u_ph_home_ph'), //GlideRecord.getValue() method returns string so you don't have to call toString()
processLevel : profileGR.getDisplayValue('u_process_level'), //GlideRecord.getDisplayValue() method returns string so you don't have to call toString()

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

View solution in original post

Rylie Markle · ‎05-02-2022

Thank you that worked!

Musab Rasheed · ‎05-02-2022

Hi,

What type of field is that.?

Regards