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10-06-2025 02:35 AM
I want to know what causes a field to be read-only by using field watching, but when I right-click on the field, the option doesn’t appear. How can I make it show? Thanks.
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10-06-2025 03:06 AM
Hi @Med99,
Create or set the system property:
glide.ui.polaris.on_off_user_pref_enabled = trueDisable Next Experience:
Go to User Menu > Preferences > User Experience and toggle off Next Experience.Refresh the browser screen.
Enable Developer Tools:
Navigate to Settings > Developer, then enable JavaScript Log and Field Watcher option.Watch a field: Open the target record, right-click on the field, and select Watch - 'field_name'.
Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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10-06-2025 03:06 AM
Hi @Med99,
Create or set the system property:
glide.ui.polaris.on_off_user_pref_enabled = trueDisable Next Experience:
Go to User Menu > Preferences > User Experience and toggle off Next Experience.Refresh the browser screen.
Enable Developer Tools:
Navigate to Settings > Developer, then enable JavaScript Log and Field Watcher option.Watch a field: Open the target record, right-click on the field, and select Watch - 'field_name'.
Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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10-06-2025 03:15 AM
Things to check to debug
1) is field read-only at dictionary level
2) any client script or UI policy is making it readonly
3) if your table is task extended and the field is coming from task, then any Dictionary Override is making it readonly
4) Any UI script is making it readonly
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
