Way to analyze all integration failures

[ujjwala_678]

Hello All,

Is there any way to track all the existing integration failures in the system, I have to set-up an alert informing specific group of users that so and so integration has been failed and there is no insert/update on the table, please take required actions, is there any OOB script include which can be used here?

All suggestions are welcome,

Thank you!

[Maik Skoddow]

Hi @ujjwala_678 

Unfortunately, ServiceNow is very weak in this aspect because there is no point at which all inbound requests converge, making monitoring impossible. Only the node log files would provide more details, but firstly these have to be downloaded and searched through manually, and secondly each node has its own log files.

The only thing you can do is monitoring the syslog table, but there is no guarantee, that an integration would log any issues there.

Maik

[ujjwala_678]

Hi @Maik Skoddow ,

I had a discussion with our client on this...he has suggested to create a flow to track failures on operation insertion or updation Still not sure  if this can be achievable