We need to redirect the URL to a different page through business rule.

[Simran Gadodiya]

Hello,

We need to redirect the URL to a different page through business rule.

Once the condition is true Asset task should be open to new window.
When specific resolution code is selected and incident is resolved then we need to create asset task and redirect to the asset task.

we are using gs.setRedirect(url) or action.setRedirect(url).
This is the script that we are using

(function executeRule(current, previous /*null when async*/ ) {

// Add your code here
var task = new GlideRecord("asset_task");
task.query();
task.parent = current.sys_id;
task.requested_for = current.caller_id;
task.asset = current.u_new_machine_asset.asset;
task.insert();
action.setRedirectURL(task);
})(current, previous);

[Simran Gadodiya]

Hello,

Thank you for your reply, We have tried with gs.setRedirect().

Thank You!

[kamlesh kjmar]

Sorry, there was a slight error in my previous code, try below one:

(function executeRule(current, previous /*null when async*/ ) {

// Add your code here
var task = new GlideRecord("asset_task");
task.initialize();
task.parent = current.sys_id;
task.requested_for = current.caller_id;
task.asset = current.u_new_machine_asset.asset;
task.insert();
gs.setRedirect(task.getLink)
})(current, previous);

I hope this help.

Please mark this helpful if this helps and Accept the solution if this solves your issue.

Regards,

Kamlesh

[Simran Gadodiya]

Yes I tried but not working.

[kamlesh kjmar]

Could you please re-post your latest script that you are executing

[Simran Gadodiya]

(function executeRule(current, previous /*null when async*/ ) {

// Add your code here
var task = new GlideRecord("asset_task");
task.initialize();
task.parent = current.sys_id;
task.requested_for = current.caller_id;
task.asset = current.u_new_machine_asset.asset;
task.insert();
gs.setRedirect(task.getLink());
gs.info("Current URL is "+task.getLink());

})(current, previous);