Hello,
We need to redirect the URL to a different page through business rule.
Once the condition is true Asset task should be open to new window.
When specific resolution code is selected and incident is resolved then we need to create asset task and redirect to the asset task.
we are using gs.setRedirect(url) or action.setRedirect(url).
This is the script that we are using
(function executeRule(current, previous /*null when async*/ ) {
// Add your code here
var task = new GlideRecord("asset_task");
task.query();
task.parent = current.sys_id;
task.requested_for = current.caller_id;
task.asset = current.u_new_machine_asset.asset;
task.insert();
action.setRedirectURL(task);
})(current, previous);
