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What access or role is required to be able to assigned scrum task to a teammate?

Luis Roman
Kilo Guru

Need to know (NTK) what access is required in Service Now to enable a teammate to be able to get assignments in the Agile boards. What is the role needed? Feedback or guidance appreciated. 

Luis Roman - Lockheed Martin. 

1 ACCEPTED SOLUTION

Not applicable

HI @Luis Roman ,

In the Dictionary Entry for Assigned to there is an out of box override for the rm_scrum_task table, that will only show users (members of the assignment group) with the scrum_user role.

You should have Sprint team members as a related list on the Sprint.

Also, to add on anyone with Role required: scrum_master, scrum_admin should be able to add members (with scrum_user role) to an Agile Group (Group type = Agile Team),  however, the Edit members button is only visible to System Admin's (with admin role).

This is because there is a OOTB ACLs allows the "scrum_admin" or "scrum_master" to edit the user in the groups.

 

I would check to list control on the Group member list to see if the "omit edit button" is check.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

 

View solution in original post

2 REPLIES 2

Dan H
Tera Guru

I believe the user should have the Scrum team member [scrum_team_member] role

If this is incorrect, the full list might help as it provides descriptions of what each role does

For the full list of Agile Development rules check here: https://docs.servicenow.com/bundle/orlando-it-business-management/page/product/agile-development/reference/installed-with-agile.html

Please mark answer as helpful/solved based on impact

Not applicable

HI @Luis Roman ,

In the Dictionary Entry for Assigned to there is an out of box override for the rm_scrum_task table, that will only show users (members of the assignment group) with the scrum_user role.

You should have Sprint team members as a related list on the Sprint.

Also, to add on anyone with Role required: scrum_master, scrum_admin should be able to add members (with scrum_user role) to an Agile Group (Group type = Agile Team),  however, the Edit members button is only visible to System Admin's (with admin role).

This is because there is a OOTB ACLs allows the "scrum_admin" or "scrum_master" to edit the user in the groups.

 

I would check to list control on the Group member list to see if the "omit edit button" is check.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep