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‎02-24-2022 04:52 AM
Need to know (NTK) what access is required in Service Now to enable a teammate to be able to get assignments in the Agile boards. What is the role needed? Feedback or guidance appreciated.
Luis Roman - Lockheed Martin.
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Team Development
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‎02-24-2022 05:11 AM
HI
In the Dictionary Entry for Assigned to there is an out of box override for the rm_scrum_task table, that will only show users (members of the assignment group) with the scrum_user role.
You should have Sprint team members as a related list on the Sprint.
Also, to add on anyone with Role required: scrum_master, scrum_admin should be able to add members (with scrum_user role) to an Agile Group (Group type = Agile Team), however, the Edit members button is only visible to System Admin's (with admin role).
This is because there is a OOTB ACLs allows the "scrum_admin" or "scrum_master" to edit the user in the groups.
I would check to list control on the Group member list to see if the "omit edit button" is check.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep

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‎02-24-2022 04:59 AM
I believe the user should have the Scrum team member [scrum_team_member] role
If this is incorrect, the full list might help as it provides descriptions of what each role does
For the full list of Agile Development rules check here: https://docs.servicenow.com/bundle/orlando-it-business-management/page/product/agile-development/reference/installed-with-agile.html
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‎02-24-2022 05:11 AM
HI
In the Dictionary Entry for Assigned to there is an out of box override for the rm_scrum_task table, that will only show users (members of the assignment group) with the scrum_user role.
You should have Sprint team members as a related list on the Sprint.
Also, to add on anyone with Role required: scrum_master, scrum_admin should be able to add members (with scrum_user role) to an Agile Group (Group type = Agile Team), however, the Edit members button is only visible to System Admin's (with admin role).
This is because there is a OOTB ACLs allows the "scrum_admin" or "scrum_master" to edit the user in the groups.
I would check to list control on the Group member list to see if the "omit edit button" is check.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep