What analysis I should do to add new field in already existing inbound rest integration in Snow

[Obito]

Hi All,

We already have one rest integration which is working properly. It is inbound rest integration. The target table is "sc_cat_item". In this we have already mapped some of the fields. Now the new requirement is to add new field in this integration. What analysis I should do here for that (like new field will do any impact or not). Kindly give suggestion on this.

Thanks,

[Ratnakar7 · Accepted solution]

Hi @Obito ,

When it comes to adding a new field to an already existing inbound rest integration in ServiceNow, there are a few key steps you should take to ensure that the integration continues to function properly and that the new field is properly mapped and processed.

First, you will need to analyze the impact of the new field on the existing integration. This means determining whether the new field will have any dependencies or relationships with other fields already mapped in the integration, and whether adding the new field will require any updates to the existing integration logic or workflows.

Next, you will need to ensure that the new field is properly mapped and processed within the integration. This means updating the integration configuration to include the new field, and ensuring that any scripts or workflows that rely on the integration are updated to account for the new field.

Finally, you will need to test the updated integration to ensure that it is functioning properly and that the new field is being processed correctly. This may involve running test cases or scenarios that exercise the new field and verifying that the data is being properly processed and stored in the target table.

Overall, adding a new field to an existing inbound rest integration in ServiceNow requires careful analysis, configuration, and testing to ensure that the integration continues to function properly and that the new field is properly processed and stored in the target table.

Thanks,

Ratnakar