What are Data Records in ServiceNow?

[Community Alums]

Hi,

Data such as New Data Records, Modified Data Records, Tasks, Modified CIs, new Users and Groups, Schedules, Scheduled Jobs and Homepages (if not manually added) are not captured in an update set.

What are Data Records? Where can I find them in ServiceNow interface?

Regards

Suman P.

[AndersBGS · Accepted solution]

Hi @Community Alums ,

Each record corresponds to a row in a table, and each field on a record corresponds to a column on that table. Applications use tables and records to manage data and processes, such as Incident, Problem, and CMDB when referring to data records, this is all the data within in a row.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Ravi Chandra_K]

Hello @Community Alums 

Greetings!

This can be found by update_synch attribution in tables.

To see the list of tables where customizations are tracked, navigate to System Definition > Dictionary and filter on attributes that doesn't CONTAIN update_synch.

refer the product doc here:

https://docs.servicenow.com/bundle/tokyo-application-development/page/build/system-update-sets/reference/customizations-tracked-update-sets.html

please mark the answer as helpful and correct based on Impact!!

Kind Regards,

Ravi Chandra.

[AndersBGS · Accepted solution]

Hi @Community Alums ,

Each record corresponds to a row in a table, and each field on a record corresponds to a column on that table. Applications use tables and records to manage data and processes, such as Incident, Problem, and CMDB when referring to data records, this is all the data within in a row.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Riya Verma · Accepted solution]

Hi @Community Alums ,

Hope you are doing great.

Data Records in ServiceNow refer to individual instances or entries of data in various tables within the platform. They represent specific pieces of information, such as incidents, change requests, assets, configurations, and other relevant data points.

To locate Data Records in the ServiceNow interface, you can follow these steps:

1. Log in to your ServiceNow instance using your credentials.
2. Navigate to the application/module relevant to the specific Data Record you are looking for (e.g., Incidents, Assets, Change Requests, etc.).
3. Once you are in the appropriate module, you can use the search bar, filters, or list views to locate the specific Data Record you need.