What are the various authentication types ServiceNow supports for Inbound integration? [No ChatGPT]

[Suggy]

What are the various authentication types ServiceNow supports for Inbound integration? [No ChatGPT answers pls]

[Suggy]

Hi @OlaN You ask this question to chatgpt and see what it answers 🙂 It even says SAML.

And yes, atleast I have seen many posts recently where the answers replied by few users are generated by ChatGPT and I see meaningless answers.

[Soni Tushar]

Hello @Suggy ,

ServiceNow supports these authentication methods for inbound integrations --

1) Basic Authentication: This is the simplest form of authentication, where user credentials (username and password) are passed in the headers. It’s suitable for scenarios with lower security requirements, but it's not recommended for high-security applications.

Note -- Not Recommended for Production: Basic Authentication is not very secure because credentials are sent with every request and can be easily intercepted if not encrypted.

2) OAuth 2.0: This is a robust and secure framework for managing access and authorization. It's ideal for complex and secure integrations with ServiceNow, such as exchanging data with third-party applications.

Along with this, I am also giving you PDF which will make it easier for you to understand.

If you found my response helpful, please consider marking it as "Helpful" or "Accept Solution." Thank you!

[Amit Pandey]

Hi @Suggy 

There are 3 types of Authentication in ServiceNow:

1. No authentication

2. Basic (username, password)

3. oAuth2.0 (Token based)

Regards,

Amit

[Guillaume4]

Hi @Suggy ,

I'd like to precise in addition to the previous answers that you have the possibility to use mTLS for inbound authentication as described on this ServiceNow documentation.

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Guillaume Roques
ServiceNow Freelance Senior Consultant
LinkedIn: https://fr.linkedin.com/in/guillaume-roques

[Randheer Singh · Accepted solution]

Hi @Suggy 

Apart from BasicAuth, the various inbound integration methods that are available on the platform are listed here.

1. OAuth
1. Password grant
2. Authorization code grant
3. Client credentials Grant (available from the W release)
4. JWT bearer Grant
2. 3^rd party ID token issued by OIDC supporting identity provider
3. Certificate based Authentication
4. API key Authentication
5. HMAC token Authentication

Thanks,

Randheer