for instance, the context menu for Applications (UI16)
displays 2 personal filters My Open Incidents & my own Incidents
My users can see their own as well.
In the filter selection, EDIT PERSONAL FILTERS my users cannot see ANY of their filters and I can only see 1 of 2.
Several want to CLEAN-UP and deleted unwanted filters. Is there a simple method for them to display personal filters and delete them?
I'm assuming you have the "admin" role, correct? If you select "Edit personal filters", you'll see a list of filters where "User" is you for the table you were looking at:
This is the view all your users will see, with the exception of the Breadcrumb. They can only delete filters they have created with "Me" selected:
The other filters they see in the drop down are ones defined for all users or a particular group:
As an administrator, you can click on the "Table = xyz" link to display ALL the filters defined on that table:
Depending on your group membership, and who all created new filters, the list should match. Personalize the list view to show the "Group" column. Filters where the "User" field is populated are truly "personal" filters, ones where only that User can delete (or an admin). Filters where the "Group" field is populated will only show up for users in the group - only admins can delete those.
All that to say your users can only delete filters they created themselves, for themselves. That is probably why they can't see any in the list.
I'm assuming you have the "admin" role, correct? If you select "Edit personal filters", you'll see a list of filters where "User" is you for the table you were looking at:
This is the view all your users will see, with the exception of the Breadcrumb. They can only delete filters they have created with "Me" selected:
The other filters they see in the drop down are ones defined for all users or a particular group:
As an administrator, you can click on the "Table = xyz" link to display ALL the filters defined on that table:
Depending on your group membership, and who all created new filters, the list should match. Personalize the list view to show the "Group" column. Filters where the "User" field is populated are truly "personal" filters, ones where only that User can delete (or an admin). Filters where the "Group" field is populated will only show up for users in the group - only admins can delete those.
All that to say your users can only delete filters they created themselves, for themselves. That is probably why they can't see any in the list.
