I'm working with the 'My Items' widget and what I've noticed is that '9+' is showing if more than 9 tickets are raised:
However, I was just wondering what causes '9+' to show, and is there a way of changing it so that it shows the real number of tickets e.g. 12?
Hi @matthew_hughes ,
This is an OOTB behavior and there are 2 ways that you can customize existing behavior, and both are not recommended:
Widget Customization:
You can navigate to " /sp_ng_template.do?sys_id=8df1a03277b361108f64b2487b5a9900" and change the highlighted variable to "totalItemCount".
Script Include Customization:
You can navigate to "/sys_script_include.do?sys_id=1dc8fe7253b03010067cddeeff7b1243" and comment out the highlighted part (line 88-90).
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