What causes the 'Cannot add duplicate relationships' error message to appear on Relationship Editor?
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02-10-2026 06:49 AM
I was just wondering if anyone knows where in ServiceNow is the below error message configured when trying to add a duplicate relationship in Relationship Editor?
The reason I ask is because I'm trying to add some more functionality and prevent other types of relationships being created in ServiceNow.
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02-10-2026 10:36 AM
Hi @matthew_hughes :
This looks like message coming from BR.
Can you please try opening, BRs on this parent table, where you are planning to map?
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02-11-2026 12:34 AM
Hi @Bhavesh B I've checked the business rules for the 'cmdb_rel_ci' table and couldn't find the message in any of them
