What causes the 'Cannot add duplicate relationships' error message to appear on Relationship Editor?

matthew_hughes
Kilo Sage

I was just wondering if anyone knows where in ServiceNow is the below error message configured when trying to add a duplicate relationship in Relationship Editor?

 

matthew_hughes_0-1770734871115.png

 

The reason I ask is because I'm trying to add some more functionality and prevent other types of relationships being created in ServiceNow.

 

2 REPLIES 2

Bhavesh B
Kilo Sage

Hi @matthew_hughes :

 

This looks like message coming from BR. 

 

Can you please try opening, BRs on this parent table, where you are planning to map?

Hi @Bhavesh B I've checked the business rules for the 'cmdb_rel_ci' table and couldn't find the message in any of them