What is Entitlement Script in Catalogs ?

[Sumanth16]

Can anyone provide information about entitlement script in catalogs?

[Pradeep Sharma · Accepted solution]

Hello Sumanth,

You can use entitlement script to control access to a catalog item. However, now you can use user criteria which is the new feature and provides more options. More info here.

https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/task/t_CreateAUserCriteriaRecord.html

-Pradeep Sharma

[Sumanth16]

Thanks Pradeep,I have got this question in Interview.

Is this available from Kingston release ?

[Pradeep Sharma]

I think it was available from Fuji/Geneva.

_Pradeep Sharma