What is inbound and outbound?

rakesh52
Kilo Contributor

What is inbound and outbound?

1 ACCEPTED SOLUTION

Santosh_Ksagar
Mega Sage
Mega Sage

Inbound - Receiving Request

Outbound - Sending Response 

Mark Correct/Helpful 

Regards

Santosh Kshirsagar

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4 REPLIES 4

Alikutty A
Tera Sage

Hi,

If you are a SN developer, All web services which are setup in your Service Now instances are called as Inbound for you and you become a Producer

And

All web services which are setup in the external or third systems are called as Outbound and you would access this to get connected with them and then you are termed as a Consumer

Thanks!

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi rakesh,

the best way to understand the difference would be this video:

https://youtu.be/EhxgEECd7mQ

https://stackoverflow.com/questions/35891775/difference-between-inbound-and-outbound-web-service

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

siva_
Giga Guru

In My opinion  Inbound means where we are providing the service for any third Party (be it another instance or third party tool ) to consume

Outbound is where we are consuming the service and third party is acting as the provider 

 

This is the best way i remembered the difference and hope this helps 

Mark this response as correct if that really helps

 

Thanks,

Siva

Santosh_Ksagar
Mega Sage
Mega Sage

Inbound - Receiving Request

Outbound - Sending Response 

Mark Correct/Helpful 

Regards

Santosh Kshirsagar